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Approach 

ATDW's primary goal for this program was to minimise any inconvenience to you...our valued partners, while simultaneously providing you with an exceptional new user experience. For tourism Operators, this means that your profile/s, accounts, and data will seamlessly transition to the new platform, granting you complete access and utilisation from day one of our new modernised platform launch. However, the platform will look and operate differently to how it did before.

After conducting extensive user testing during the design process, and listening to the feedback we received, we are confident that our new platform will provide a very upgraded user-friendly experience (with loads of cool new functionality planned).

Our most important guiding principle for developing the new platform was to create an intuitive, simple, enticing, supportive and efficient platform. We really think we have achieved this through the new designs and features and are super excited to share it with you shortly.

To further assist you, we are preparing to launch a comprehensive Support Centre, complete with updated, helpful FAQs and great guides to ensure a smooth transition. Additionally, our dedicated support team will always be available to assist you whenever you need. You're not alone, we've got you ;-)

 

A new dawn

Alongside the Digital Transformation program, we are also standing on the brink of this new era, depicted by ATDWs new name and new brand. Following a comprehensive re-branding activity undertaken with our STO partners, we are so proud to relaunch this platform with an incredible new look, feel and messaging to carry us forward. We’ll shortly be in a position to unveil and share our new name and brand with you and your teams.  

Whilst we would love to let you in on the secret of the new brand and name, it won't be as fun and exciting for you for launch, so we are keeping it tightly under wraps until then. Stay tuned however for launch information and to share in this exciting journey with us. 

The new brand is scheduled to launch before the end of the year alongside our modernised platform, official date and events to be announced soon - stay tuned!